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BHI32

What we offer

Communication services

We can help you with any of the following:

  • A communication strategy or a language policy
  • Content development and communication design (See Our work for examples)
  • Website or app text in Plain Language for SEO
  • A communication audit or a language audit
  • All the internal and external communication that you need for a large project
  • Documenting and publishing good practice
  • All the communication that you need for change management
  • Learning material
Research

Do you want to measure customer satisfaction, impact, consumer perceptions or user experience (UX)? We can help you with quantitative and qualitative research. To find out more, please see Our work and our Research associates.

We are experts in questionnaire and discussion guide design. Read more about our work in this field.

Do you want to measure customer satisfaction, impact, consumer perceptions or user experience (UX)? We can help you with quantitative and qualitative research. To find out more, please see Our work and our Research associates.

We are experts in questionnaire and discussion guide design. Read more about our work in this field.

Technical writing

We write:

  • Research reports
  • Technical policy briefs and best practice guidelines
  • Press releases, newsletters, blogs and other types of articles on technical topics
  • Technical website content See Our work for examples

Current projects

Evaluation of the National Census and General Household Survey water and sanitation questions
Evaluation of RDI projects by WRC stakeholders
Read more

All over the world, governments base policy decisions on data from surveys such as a national census. These decisions rely on the integrity of the survey data. Unfortunately, respondents often do not understand and respond to questions as the researchers intended. This leads to inappropriate answers, which affect data integrity. If data integrity is poor, one could ask: How valid are the decisions based on the data?

We’ve recently completed a study for the Water Research Commission (WRC) to test the water and sanitation questions in South Africa’s National Census and the General Household Survey. 

Click here to see the findings and the recommended questions.

 

Read more

In 2021, the Water Research Commission (WRC) commissioned BHI32 to investigate how the expected impact of RDI projects could be optimised or supported.

The project will develop a set of metrics to assess the value of the WRC’s RDI outputs as  defined by the relevant stakeholders.

Watch this space for updates on the project.

Current projects

Evaluation of the National Census and General Household Survey water and sanitation questions
Evaluation of RDI projects by WRC stakeholders
Read more

All over the world, governments base policy decisions on data from surveys such as a national census. These decisions rely on the integrity of the survey data. Unfortunately, respondents often do not understand and respond to questions as the researchers intended. This leads to inappropriate answers, which affect data integrity. If data integrity is poor, one could ask: How valid are the decisions based on the data?

We’ve recently completed a study for the Water Research Commission (WRC) to test the water and sanitation questions in South Africa’s National Census and the General Household Survey. 

Click here to see the findings and the recommended questions.

Read more

All over the world, governments base policy decisions on data from surveys such as a national census. These decisions rely on the integrity of the survey data. Unfortunately, respondents often do not understand and respond to questions as the researchers intended. This leads to inappropriate answers, which affect data integrity. If data integrity is poor, one could ask: How valid are the decisions based on the data?

We’ve recently completed a study for the Water Research Commission (WRC) to test the water and sanitation questions in South Africa’s National Census and the General Household Survey. 

Click here to see the findings and the recommended questions.

Read more

In 2021, the Water Research Commission (WRC) commissioned BHI32 to investigate how the expected impact of RDI projects could be optimised or supported.

The project will develop a set of metrics to assess the value of the WRC’s RDI outputs as  defined by the relevant stakeholders.

Watch this space for updates on the project.

Current projects

Evaluation of the National Census and General Household Survey water and sanitation questions
Read more

All over the world, governments base policy decisions on data from surveys such as a national census. These decisions rely on the integrity of the survey data. Unfortunately, respondents often do not understand and respond to questions as the researchers intended. This leads to inappropriate answers, which affect data integrity. If data integrity is poor, one could ask: How valid are the decisions based on the data?

We’ve recently completed a study for the Water Research Commission (WRC) to test the water and sanitation questions in South Africa’s National Census and the General Household Survey. 

Click here to see the findings and the recommended questions.

Evaluation of RDI projects by WRC stakeholders
Read more

In 2021, the Water Research Commission (WRC) commissioned BHI32 to investigate how the expected impact of RDI projects could be optimised or supported.

The project will develop a set of metrics to assess the value of the WRC’s RDI outputs as  defined by the relevant stakeholders.

Watch this space for updates on the project.

Projects recently completed

A communication strategy for water re-use in South Africa

The South African National Strategy for Water Re-use (2011) calls for a communication strategy to educate the public on different facets of water use and specifically water re-use. In 2018, the Water Research Commission contracted BHI32 to undertake this task.

We consulted extensively with stakeholders and also undertook a study to find out what the South African public knows about water re-use. Click here to download the baseline report.

The Communication Strategy for Water Re-use was presented at a stakeholder workshop in July 2020.

Download Volume 1 and Volume 2 of the final report.

Improving the uptake and impact of research-based knowledge in the digital age 

Local and international studies show that uptake of research-based knowledge in agriculture tends to be disappointing.

The Water Research Commission (WRC) contracted BHI32 to explore the journey from research to uptake for water measuring in irrigated agriculture. The report discusses the findings and makes recommendations on how to improve uptake.

As a follow-up, the WRC initiated a project to support water measuring in commercial irrigated agriculture. The project comprised:

  1. A national roadshow at selected sites to cover all nine Water Management Areas.
  2. Brief guides for irrigation water measuring and metering. The guides refer to the WRC’s reports and guidelines on the topic (Click here to see one of the brief guides).
  3. A new website (watermeter.org.za) with a blog, videos, useful links, news and latest updates and downloadable reports, articles, and presentations.
Read more

Financial Football – a game of financial education. www.FinancialFootballSA.com

Read more

Financial inclusion: Cognitive Action Research applied to questionnaires (four studies) 

Read more

i2i facility (hosted by Cenfri and FinMark Trust)
Financial inclusion: Cognitive Action Research applied to an SMS survey questionnaire

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Financial Football – a game of financial education. www.FinancialFootballSA.com

i2i facility (hosted by Cenfri and FinMark Trust)
Financial inclusion: Cognitive Action Research applied to an SMS survey questionnaire

Financial inclusion: Cognitive Action Research applied to questionnaires (four studies)