Communication strategy
  • Free Basic Water Special Intervention Programme (fbw SIP) for DWS, CoGTA and the WRC
    • Develop and implement a communication strategy for an interdepartmental programme
    • Produce, coordinate and publish all material, including booklets, posters, a website and a report
  • Communication strategy for the Waste Discharge Charge System


Content development and communication design
  • Communication support to the establishment of Catchment Management Agencies (2015-2016)
  • Quarterly Updates and a Starter Pack file for the development of Catchment Management Agencies (2015-2017)
  • Communications campaign for waste discharge registration (2007-2009)
  • Media and poster campaign for the DWS toll-free line (2007-2008)
  • Award winning documentary: Water changing lives (2008)
  • A guide for water services regulation: Regulation made clear (2005)


Customer perceptions and customer satisfaction
  • A study on customer care and protection in local government for DFID and Sigodi Marah Martin (2004-2005)

Learning material development and training
  • Content development and training for the DWS toll free line (2005-2006)

Sustainable, equitable and secure water for a better life and environment for all.

– Vision of the National Water Resource Strategy (2013)