*Coming September 2024*

Online course: The ISO Plain Language Standard — How to make it work for organizations

In 2023, the International Organization for Standardization (ISO) published the first international standard for Plain Language. The standard provides nearly universal Plain Language guidelines and techniques. In an organisational context, these guidelines and techniques can be translated into a content development process that delivers relevant, findable, understandable, and usable communication.

This course will help you translate the principles and guidelines of the ISO Plain Language standard into a content development process tailored for your organisation.


Add your contact details below and we will let you know via email as soon as the course is ready to be booked.

    Sarah Slabbert

    Sarah Slabbert

    Course instructor

    Sarah is an entrepreneur and MD of BHI32 and The Plain Language Institute. BHI32 operates primarily within the water sector, focussing on research, development communication and stakeholder engagement. The Plain Language Institute empowers organizations to enhance their communication by making it relevant, clear, and usable to stakeholders and consumers.

    Through tailored Plain Language training and a pioneering course on implementing Plain Language as a strategic priority in organizations, she helps to champion the cause of effective communication.

    Sarah occupies several roles within the international Plain Language community. She is a Board member of the International Plain Language Federation and chairs the IPLF’s Certification Committee. She is a passionate advocate of the ISO Standard and believes in the transformative power of the Standard to provide citizens and consumers with rightful access to crucial information.

    Nadja Green

    Nadja Green

    Course instructor

    Nadja is an accomplished Plain Language content developer, researcher, and strategist with a passion for promoting Plain Language as a strategic priority.

    As a representative of South Africa, Nadja helped to develop the first ISO standard for Plain Language.

    Nadja is a board member of PLAIN (Plain Language Association International). She serves on the Localization and Certification committees of the International Plain Language Federation.

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